Zheru Jiang UX Designer







Georgia Institute of Technology - Research Assistant

Jan 2018 - Current

• Created user interface of operational system web terminal from scratch.

• Modified website structure, regrouped features, tabs to make the information structure better for human perception.

• Visualized inventory change, node communications, alert logs, health evaluation to better monitor network security.

Balsam Brands - UX Designer

May 2018 - Jul 2018

• Improved mobile customer experience by redesigning Treetopia mobile webpage.

• Sketched out wireframes and created digital templates, hi-fi prototypes.

• Designed a selling guidance quiz on desktop web to personalize shopping experience.

• Worked cross-functional with the Customer Service, Marketing, E-Commerce, and Engineering teams to push optimize the customer journey company-wise.

Involved in user research to explore, uncover and analyze end-user requirements.

Limiton LLC - UX Designer

Mar 2017 - May 2017

• Designed and created a game center on the company's mobile web app terminal.

• Designed a roulette game that has been played over 304,214 times by subscribers.

• Wrote game rules and copies, created visual asset for the games.

Worked with develop team to push implementation of the game center and games.

Tencent Technology - Product Designer

Jul 2016 - Sep 2016

• Transferred feeds to QQ official accounts homepage and redesigned homepage UI.

• Made official accounts homepage customizable and created standard units.

• Collaborated with UI team on interaction design & visual design of the customizable framework.


Pop Sign - Georgia Tech Center for Accessible Technology in Sign

Feb 2018 - Present

• Created a mobile game (teamwork) to teach adults (mostly parents) American Sign Language (ASL) for the purpose of educating and communicating with their deaf children.

• Updated game assets in Unity.

Interactive Recycle Station - Georgia Tech course project

Feb 2018 - Apr 2018

• Built an interactive recycle station that gives audio-visual feedback when people vote on non-political arguments with recyclable liquid containers.

• Designed visual and audio interactions that reflect the personality of machine.

• Drafted experience journey map, designed physical product and created graphics.


Aug 2017 - May 2019

Georgia Institute of Technology

Master of Human Computer Interaction

Jan 2015 - May 2015

National University of Singapore

Industrial Design (Exchange)

Aug 2013 - Jun 2017

Shanghai Jiao Tong University

B.E. in Industrial Design


User Experience Design

Storyboarding | Journey Mapping | Persona

Prototyping | Visual Design | Video Editing

User Experience Research

Interview | Contextual Inquiry | Card Sorting

Survey | Focus Groups | Usability Testing


JavaScript | CSS | HTML | D3.js | Python | Java


Jun 2017

Outstanding Graduate of Shanghai

Award to top 3% graduates in Shanghai

Aug 2015 - Jun 2016

Academic Excellence Scholarship

Aug 2014 - Jun 2015

Academic Excellence Scholarship

Aug 2013 - Jun 2014

National Scholarship

Award to top 0.2% student in China


Contextual Computing | Data Visualization

Augmented Reality | Digital Media

Technology | Shopping